MovilZone
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Privacy Policy

This policy explains how MovilZone processes your personal data under the EU General Data Protection Regulation (GDPR) and Spanish law (LOPDGDD).

Data controller

Amine Elharchy, [Street, number, postcode, city, Spain]. Tax ID: [NIF/NIE]. Contact: satoshinakamotoesp@gmail.com.

What we collect

  • Account data: email address and name.
  • Listing data: phone details, photos, battery screenshots, videos and IMEI (the IMEI is visible only to administrators).
  • Activity data: bids, purchases, sales, ratings, reports and repair requests.
  • Shipping data: tracking number and carrier.
  • Payment data is handled by Stripe; we never see or store your full card details.

Why we use it

  • To run auctions, payments, escrow and repairs (performance of a contract).
  • To prevent fraud and the sale of stolen phones (legitimate interest and legal obligation).
  • To send you service emails, such as outbid alerts and payment reminders.

How long we keep it

  • Account data while your account is active.
  • Sales and payment records for up to 6 years, as required by Spanish tax and commercial law.
  • Other data is deleted or anonymised when no longer needed.

Processors

  • Stripe (payments and seller payouts).
  • Our email delivery provider (service emails).
  • Our hosting and database provider.

These providers process data only on our instructions and under appropriate safeguards.

Visitor statistics

If you accept analytics cookies, we record in our own database a random visitor ID (stored in your browser, no fingerprinting), the pages you view and for how long, searches typed on the site, where you came from (referrer/UTM), device type, browser, language and an approximate country/city derived from your connection. We never store your IP address. If you are signed in, the visit is linked to your account. Without consent we only count an anonymous page view. This data is used only to improve MovilZone (legal basis: your consent) and is deleted automatically after 90 days. You can withdraw consent at any time in Cookie settings.

Your rights

You can request access, correction, deletion, restriction, portability or object to processing by writing to satoshinakamotoesp@gmail.com. You may also complain to the Spanish Data Protection Agency (www.aepd.es).