Shipping and Returns

Shipping

• Flat €12 worldwide shipping is added to every winning bid.
• The seller ships within 3 business days of payment and adds the tracking number in MovilZone.
• The payment is held by MovilZone (escrow) until you confirm receipt or 24 hours after delivery.

Right of withdrawal (14 days)

Where the seller acts as a business, consumers in the EU have the right to withdraw from the purchase within 14 calendar days of receiving the phone, without giving any reason (Spanish Royal Legislative Decree 1/2007, arts. 102–108). To withdraw, contact us through the site before the 14 days end. Return the phone in the same condition within 14 days; we refund the price and the original shipping within 14 days of receiving it back. Return shipping costs are paid by the buyer unless the phone was defective or not as described.

Purchases from private sellers are not covered by the legal withdrawal right, but you are always protected by our escrow and dispute process.

Defective or not as described

Open a dispute within 24 hours of delivery. The payout to the seller is blocked and our team reviews the case; if confirmed, you receive a full refund.

Operator

Amine Elharchy, autónomo (Spain). Contact: via the site or satoshinakamotoesp@gmail.com.